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Quick answers
Frequently asked questions
How do I install my eSIM?
Open your eSIM access page and use Quick Install. If needed, you can also scan the QR code or enter the activation details manually.
How do I check whether my phone supports eSIM?
Use our Device Compatibility page before purchasing or installing a plan. Your phone must also be carrier-unlocked.
Where can I find my order number?
Your order number appears in the confirmation email sent after checkout.
How do I check my data usage?
Return to your eSIM access page and select Check Usage to review your current plan usage.